Why Albania Is Perfect Nearshore Customer Service Outsourcing Location for Italy

  • February 21, 2022 11:17 am
  • Italy, Europe


Albania, in recent times, has become a hotspot for BPO services, mainly Customer Support functions. This is particularly true for nearshore outsourcing for businesses in European countries like Italy, Switzerland, Germany, France, the UK, etc. Furthermore, the gradual ascension from a potential European Union candidate in the early 2000s to an EU candidate in 2014 has also been of great help in getting the Balkan country recognized as a hotspot for various business process outsourcing. With ongoing discussions for further ascension, Albania will undoubtedly be the preferred destination for plenty of businesses due to the additional opportunities and grants that the Customer Service industry in the country would offer.

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